here:This web PageThen, you should install and run it.
Next you will see window with 4 options.
Choose option "Support Zone New!", and click "Start".
Wait for the program to install the appropriate add-on.
After that you will see next window with 3 options.
Go to option "Phone / Tablet Software Update", and click "Start".
Select "repair my phone / tablet".
Now follow the instructions and accept all informations.
Please be patient and wait until preparing computer for software update is complete.
Afterwards choose your phone / tablet model.
If you see this window, then connect your device into your PC.
Good job!