Introductions :
If you are using BlackBerry 10 OS version 10.3.1 or later, BlackBerry Virtual Expert is built in and can be found by opening the Help app followed by tapping Testing along the bottom toolbar. Within this screen, tap Try this now to open
BBVE .
For smartphones running BlackBerry OS version 10.2.1 or earlier, or BlackBerry OS version 7.1 and earlier, to use BBVE you need to install it first.
To do this, open BlackBerry World on your smartphone and search for “ BlackBerry Virtual Expert ,” or use the following steps to scan a barcode. After installation is complete, look for the BBVE icon that appears on your home screen.
Instructions :
Find step by step instructionsSource : BlackBerry.com